Q. What number do I dial to use the TELUS teleconferencing service once my account has been set up?
A. 1.877.385.4099 Toll Free (Canada & USA). This information is also sent to you in the email TELUS will send you with your account details
Q. Do I have to create an account every time I want to use the service?
A. No, once you’ve created a TELUS teleconferencing account you can then use that one account for any subsequent teleconferencing calls
Q. Is help provided during a conference call about using the service?
A. Yes, at any point during the conference call you can dial *0 and a TELUS conference representative will join the line
Q. Can you record the conference calls? Are there other features available?
A. Yes, there are a variety of services TELUS can provide for your conference call. Visit Telus for more information .
Q. There is a bunch of noise occurring during the call, what can I do to stop this?
A. Ask any participant who isn’t speaking to hit *6 to mute their line. To un-mute, simply hit *6 again. This is especially useful for participants on cell phones or other noisy lines that may be disruptive to the meeting.
You can also mute everyone using ‘Lecture Mode’. Only the moderator can do this, and this is done by pressing *9
Barring that, you can hit *0 to talk to a TELUS teleconference representative.
Q. How can I tell who is in my meeting?
A. The moderator can generate a role call by pressing #2 .
Q. I have a question that hasn’t been answered here, can I get further information elsewhere?
A. Please call 1.877.944.MEET (6338) or send an email to email@example.com . The TELUS conference representatives will be available 24x7x365 to answer your questions and provide assistance.
You can also review TELUS conferencing help information .