Java Vulnerability Alert - May 25, 2013
Recently, security bulletins have been issued on the internet about risks arising from potentially infected websites that exploit a security hole in all web browsers. Click to expand/collapse.

Infected websites can take advantage of vulnerabilities in the widely used web browser plug-in for the Java platform and pose risks for Internet users. To protect against attack from websites of unverified origin, we advise using two separate web browsers for different purposes.

  1. A designated browser with Java enabled, to access enterprise UBC systems and other trusted websites and
  2. Another browser set as the default browser with the Java plugin disabled for all other web sites e.g. Blogs, internet news, gaming sites, etc.

Instructions for disabling the Java plugin can be found here. If assistance is needed in disabling the plugin for either of these browsers, help can be obtained either from your designated IT support group, or the IT Service Centre staff can help either by phone, or via the Walk-In Support Centre in the UBC Bookstore.

More information is available at our FAQ page.

FAQ

Q. What number do I dial to use the TELUS teleconferencing service once my account has been set up?

A. 1.877.385.4099 Toll Free (Canada & USA).  This information is also sent to you in the email TELUS will send you with your account details

 

Q. Do I have to create an account every time I want to use the service?

A. No, once you’ve created a TELUS teleconferencing account you can then use that one account for any subsequent teleconferencing calls

 

Q. Is help provided during a conference call about using the service?

A. Yes, at any point during the conference call you can dial *0 and a TELUS conference representative will join the line

 

Q. Can you record the conference calls? Are there other features available?

A. Yes, there are a variety of services TELUS can provide for your conference call. Visit Telus for more information .

 

Q. There is a bunch of noise occurring during the call, what can I do to stop this?

A. Ask any participant who isn’t speaking to hit *6 to mute their line. To un-mute, simply hit *6 again. This is especially useful for participants on cell phones or other noisy lines that may be disruptive to the meeting.

You can also mute everyone using ‘Lecture Mode’. Only the moderator can do this, and this is done by pressing *9

Barring that, you can hit *0 to talk to a TELUS teleconference representative.

 

Q. How can I tell who is in my meeting?

A. The moderator can generate a role call by pressing #2 .

 

Q. I have a question that hasn’t been answered here, can I get further information elsewhere?

A. Please call 1.877.944.MEET (6338) or send an email to teleconferencing@telus.com . The TELUS conference representatives will be available 24x7x365 to answer your questions and provide assistance.

 

You can also review TELUS conferencing help information .


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