Change Management
UBC IT plans, schedules, and executes regular maintenance on its services and systems throughout the year. However, when changes are done to some of the enterprise IT systems for which UBC IT is responsible, there are potential high impacts to the campus community. Changes to many of these services requires significant resource planning and co-ordination to implement. Therefore UBC IT has established the following calendar dates for planned major maintenance windows:
- Q1: University Reading Week
- Q2: May statutory holiday weekend
- Q3: First August weekend following the statutory holiday
- Q4: November 11
- December Maintenance: December 26 to 31 dependent on statutory holidays
Publication of these dates is intended to assist other IT organizations in their planning and scheduling processes.
Scheduled Major Maintenance Periods Reserved for 2012
| 2012 Quarter | UBC Activity | Scheduled Outage Dates | Task Plan |
|---|---|---|---|
| 1 - February | February 20 – 24 Reading Week |
Saturday February 18, 2012 7:00 a.m. – 5:00 p.m. |
Task Plan |
| 2 - May | Monday May 21, 2012 Victoria Day |
Saturday May 19, 2012 7:00 a.m. – 5:00 p.m. |
Task Plan |
| 3 - August | Monday August 6, 2012 BC Day |
Saturday August 11 & 12, 2012 7:00 a.m. – 5:00 p.m. (both days) |
TBA |
| 4 - November | Monday November 12, 2012 Remembrance Day |
Saturday November 10, 2012 7:00 a.m. – 5:00 p.m. |
TBA |
| December Year End | Tuesday December 25, 2012 Christmas Day Wednesday December 26, 2012 Boxing Day |
December Year End System Maintenance Thursday December 27, 28 & 29, 2012 7:00 a.m. – 5:00 p.m. (all three days) |
TBA |
Major Scheduled Maintenance for UBC Hospital PBX
UBC IT will be upgrading the UBC Hospital PBX on March 18, 2012 between 12:01am and 3:00pm. The UBC Hospital PBX provides telephone service to the following buildings:
- BIOMEDICAL RESEARCH CTR
- CUNNINGHAM BLDG
- CUNNINGHAM BLDG ADDITION
- DETWILLER PAVILION 1
- DH COPP BLDG #1 ADDITION
- DH COPP BLDG #2 ADDITION
- DH COPP BUILDING
- FRIEDMAN BUILDING
- IRC
- JB MACDONALD (OLD DENT.)
- KOERNER PAVILION
- MED SCIENCES C
- MED SCIENCES C ADDITION
- PURDY PAVILION
- STRANGWAY BLDG (DENT.) (Non-VoIP phones only)
- WOODWARD BIOMED LIBRARY
How does the upgrade impact subscribers?If you have a phone in one of these buildings, it will cease functioning at 12:30am on March 18. Phone services will be incrementally restored throughout the day, with full service restoration expected at 3:00pm.
If your department has critical phones that must running on March 18, please contact your Departmental Voice Administrator as soon as possible. Critical services should be submitted to UBC IT by March 2.
To contact the project team, email switch.upgrade@ubc.ca
