Businessess & Individuals

Our basic Interchange service is called Express. A variety of Express packages and additional package options are available for customers who aren't affiliated with UBC.

Interchange Packages & Rates

A variety of packages and additional options are available for non-UBC customers.

Package Features Rates
30 days 360 days
Express 5 5 hours dial-in/30 days
200 MB mailbox space
$9.95 $107.95
Express 20 20 hours dial-in/30 days
200 MB mailbox space
$12.95 $149.95
Express 50 50 hours dial-in/30 days
200 MB mailbox space
$26.95 $299.95

Rates are subject to applicable taxes.
Rates are subject to change without notice.

Unused dial-in time does not carry over to the next thirty-day interval. However, any extra dial-in time you purchase (see Options below) carries over until used up.


If the services provided with your account do not completely meet your needs, you can customize your account with additional options at any time during the subscription period. However, if you find you need significantly more dial-in time or mailbox space than is provided with your account, it may be more cost-effective to upgrade to a higher level of package (e.g. from Express 5 to Express 20).

Option Rates / Description
Dormant account

$3.75 per 30-day period (all other account fees are waived during this dormant period)

With this account you will not be able to log in to Interchange, but your e-mail will remain in your mailbox until you reactivate your account.

Dial-in time $1.50 per hour (minimum purchase five hours)
Any extra dial-in time you purchase carries over until you use it up.
purchase online
Extra electronic mailbox

$3.95 each for each thirty-day interval

Available only to master accountholder's family members. Can't be used with Pine.

Mailbox Space $1.90 per 10 megabytes for each thirty-day interval
Mailing lists Free (up to 5)

Billing
- When you purchase an Interchange Express package, you can choose the convenience of being billed every 30 days. Alternatively, for greater savings, Interchange packages may be purchased at a discount for a full 360-day subscription period. You can pay for services with VISA, MasterCard, debit card or cash deposit. You can cancel any of these services at any time; however, if you purchase a 360-day subscription and you cancel it early, you will be subject to a small redemption fee.

How to order Interchange

Contact the Accounts team by phone, email, or in person.

Online ordering is available for extra mailbox space.