UBC's Department of Information Technology provides IT-related strategy, applications, infrastructure, and support services to the UBC community. Providing services from multimedia production to wireless internet access - one of the largest campus wireless networks in the world, UBC IT ensures that leading-edge technology is readily accessible to faculty and students to compliment their teaching and learning experience.
UBC IT also provides partnering and planning services to the UBC community through many mechanisms, including initiatives and working groups. Find out more about opportunities to get involved or see what's under discussion at our Committees and Working Groups page.
We are a service organization that continually engages with our community to provide technology which enables an exceptional learning and research environment at UBC.
The UBC IT Strategic Plan for 2011/2012 is available for review. This plan was developed through a consultative process that assessed the priorities for UBC IT in order to establish the goals and objectives for the coming fiscal year.
Commitments and Goals
UBC IT has made specific commitments, each paired with goals designed to see them through.
UBC IT's core commitments are to Community Service, Operational Stability, Technology Leadership and People Development. Our commitments have been chosen to support UBC IT's mission, capitalize on our strengths and focus on the needs of our community including our staff, faculty and research.
Life Cycle Planning and Service Classification
Products and software reach the end of their life cycle for many reasons. UBC IT recognizes this, and has developed a document addressing this. More information on the Life Cycle Planning and Classification document is available here.
UBC IT Layout
See How Information Technology Works
We have put together a PDF document that outlines UBC Information Technology's structure. Take a look if you need to find a specific contact at UBC Information Technology, or if you are just curious about how we work: UBC IT Organization Chart (PDF 314 KB).
To ensure we are meeting our customer's needs, UBC IT periodically conducts customer surveys. Summary reports from previous surveys can be found below.
- Future of Voice Services - 2006 (PDF)
- myUBC - 2006 (PDF)
- Website Feedback - 2006 (PDF)
- Student Awareness - 2006 (PDF)
- Student Awareness - 2008 (PDF)
- Wireless - Street Survey - 2008 (PDF)
- Wireless Survey - 2008 (PDF)
- Wireless Survey - 2009 (PDF)
- Wireless Survey - 2010 (PDF)